NOTE: We also apologize as we cannot guarantee all processing and carrier delivery schedules during this unprecedented time. We have experienced high volume sales at this time and working hard to process your order as quickly as possible.
Most orders ship within 10-15 business days of the final order and payment confirmation. We will send tracking information for your order once the carrier has picked up and left our studio. If you do not receive an order confirmation email within 1 week of placing your final order, you can contact [email protected] for a status update. Please note that UPS and FedEx freight are also experiencing delays. We are unable to offer any expedited shipping options beyond our standard shipping we offer to you.
Most direct-to-consumer orders ship within 1-5 business days. If you do not receive an order confirmation email within 1 week of placing your order, you can contact [email protected] for a status update. Please note that USPS, UPS, and FedEx are also experiencing delays with delivery. We are unable to offer any expedited shipping options beyond our standard priority shipping we offer to you.
The above processing times do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days. UPS, First Class, and FedEx Ground usually take 5-7 business days. You will receive a shipping notification with tracking information once your order leaves our candle studio.
Unfortunately, we are not currently shipping individual packages outside of the United States.